Jobs with Seven Bridges Cooperative Seven Bridges is a small business that currently employs less than 10 people. New positions are very infrequent. When we have an opening, the job will be listed here. All applicants should submit a resume and cover letter. A standard job application must also be filled out prior to an interview. At least 3 solid references are required for each applicant. All employees earn Member-owner status after 6 months of employment, therefore suitability for inclusion as a Member-owner is considered in addition to work experience and qualifications for all new hires. As a worker owned business it is very important that all staff work well together as part of team. Seven Bridges is an equal opportunity employer. Customer Service Associate: Application Deadline February 25, 2011 This is a part time position which might require working some weekend shifts. Weekdays worked are somewhat flexible but this position is most needed on Tuesdays, Wednesdays, and Fridays. Requires at least 28 hours per week. Start date: March 1st or as soon thereafter as possible. Pay is $12- $15 per hour depending on experience. Great discount on all merchandise! Position Description: This position is primarily focused on assisting retail and mail order customers. Daily tasks include answering questions on the sales floor and by phone, taking phone orders for local pick up or shipment, and ringing up cash and credit card sales. Responsibilities also include keeping the retail store clean and well stocked, keeping displays up to date, and assisting with keeping databases of customers and items current. In addition the retail sales associate will assist in other tasks such as prepping mail orders, packaging various products, and assisting with keeping up inventory and re-ordering stock. Qualifications: √ Home brewing knowledge and hands on experience of intermediate brewing or better is required. √ Must be comfortable with computer programs QuickBooks, Excel and MS word. √ Prior experience with database management and barcode systems preferred √ Good at following procedures √ Must be fluent in English. Bi-lingual a plus! √ Candidate must possess strong interpersonal skills and be able to self-initiate. Strong work ethic and ability to multi-task preferred. √ Excellent money handling skills- cash, check and credit card √ Must have professional appearance and demeanor, and good customer service skills √ Organized and methodical, good attention to detail.. √ A passion for the home brewing hobby and awareness and dedication to organic farming principals and environmental concerns is greatly preferred. Knowledge of home wine making and home coffee roasting is a plus. Specific Duties: √ Retail floor sales and customer support √ Phone customer support and phone orders √ Data entry (including barcode entry) and sales database upkeep √ Maintaining clean and well stocked retail store √ Maintaining store displays and current pricing √ Help with prepping mail orders for shipping. Occasional help with order shipping. √ Occasional help with light product packing and general warehouse help Applications: Submit resume and cover letter by the application deadline to be considered for this position. Candidates that meet the qualifications for this position and are able to work all the required shifts will be contacted for an interview. Please include contact numbers and or e-mail addresses for all references to facilitate a smooth hiring process. Submit an application by e-mail: 7bridges@breworganic.com By mail or in person: Seven Bridges Cooperative Attn: General Manager 325A River Street Santa Cruz, CA 95060 Retail Sales Associate: ***THIS POSITION FILLED*** This is a full time position which will require working on the weekends (both Saturday and Sunday). Weekdays worked are somewhat flexible but this position requires at least 36 hours per week. Start date: As soon as possible. Pay is $12 per hour after 2 months training period. Health insurance included. Great discount of all merchandise! Position Description: The main responsibility of this position is assisting customers which includes answering questions on the sales floor and by phone, taking phone orders for local pick up, and ringing up cash and credit card sales. Responsibilities also include keeping the retail store clean and well stocked, setting up store displays and maintaining price tags and pricelists on the sales floor. In addition the retail sales associate will assist in other tasks such as prepping mail orders, packaging various products, and assisting with keeping up inventory and re-ordering stock. Qualifications: √ Home brewing knowledge and hands on experience of intermediate brewing or better is required. √ Must be comfortable with computer programs QuickBooks, Excel and MS word. Good communication skills are preferred. √ Candidate must possess strong interpersonal skills and be able to self-initiate. Strong work ethic and ability to multi-task preferred. √ Excellent money handling skills- cash, check and credit card √ Must have professional appearance and demeanor, and good customer service skills √ Must be able to lift 60 pounds and be able to carry it 100 yards. √ A passion for the home brewing hobby and awareness and dedication to organic farming principals and environmental concerns is greatly preferred. Knowledge of home wine making and home coffee roasting is a plus. Specific Duties: √ Retail floor sales and customer support √ Phone customer support and local phone orders √ Maintaining clean and well stocked retail store √ Maintaining store displays and current pricing √ Help with prepping mail orders for shipping √ Help with light product packing and general warehouse help Applications: Submit resume and cover letter by the application deadline to be considered for this position. Candidates that meet the qualifications for this position and are able to work all the required shifts will be contacted for an interview. Please include contact numbers and or e-mail addresses for all references to facilitate a smooth hiring process. Submit an application by e-mail: 7bridges@breworganic.com By mail or in person: Seven Bridges Cooperative Attn: General Manager 325A River Street Santa Cruz, CA 95060 Shipping & Receiving Person: ***THIS POSITION FILLED*** This is a part time hourly position which will require working every weekday, Monday through Friday. 20 to 30 hours per week, some weekend shifts available if extra hours are desired. Start date: June 22. Hourly rate $10- $12 depending on experience and qualifications. Health insurance is available. Position Description: Primary responsibility is that all shipments sent are shipped on time, accurate and fulfilled to the standards of Seven Bridges and the wishes of the customers. Shipping person will also check in all orders promptly and accurately noting any damaged or missing items. Responsibilities also include keeping packing supplies stocked and organized and keeping the shipping area clean and well stocked. May be asked to help with other projects around the warehouse from time to time so long as these do not interfere with the main priority of making sure orders are shipped on time. Qualifications: √ Organized and methodical with strong attention to detail √ Home brewing knowledge is preferred √ Must be comfortable with using a computer. √ Must be able to lift 75 lbs √ Good communication skills and ability to coordinate with others as part of a team √ Person must possess strong interpersonal skills and be able to self-initiate. √ Good record keeping and documentation skills. Must have professional appearance and demeanor Specific Duties: Primary responsibilities include the following tasks: √ Keeping the shipping area neat and organized, including daily sweeping and recycling. √ Making sure there is a good supply of all materials needed to perform the shipping tasks, including boxes, tape, shipping documents and packing material. √ Receiving shipments of inventory and supplies for the store, and alerting the General manager if there are damaged or missing items. √ Double checking that all orders are complete and accurate, and work with Managers to resolve order shipping problems √ Producing shipping labels for all shipped orders √ Notifying Assistant manager when shipping supplies are low √ Receiving inventory and supplies and alerting manager of damaged or missing items √ Maintaining a clean and organized work space In addition to these responsibilities the there may also be other tasks from time to time including serving walk in customers, packaging products, coordinating projects with other staff members, handling customer support calls, and making sure items low in stock are reordered. These other tasks are secondary to the primary task of order fulfillment and should be delegated to other co-workers when possible if tackling them would interfere with the primary responsibility of shipping orders. Applications: Submit resume and cover letter by the application deadline to be considered for this position. Candidates that meet the qualifications for this position and are able to work all the required shifts will be contacted for an interview. Please include contact numbers and or e-mail addresses for all references to facilitate a smooth hiring process. Submit an application by e-mail: 7bridges@breworganic.com By mail or in person: Seven Bridges Cooperative Attn: General Manager 325A River Street Santa Cruz, CA 95060 Assistant Manager: ***THIS POSITION FILLED*** This is a full time salaried position which will require working on the weekends. Start date: As soon as possible. Pay scale level 3-5 ($28k- 36k) depending on experience and qualifications. Health insurance and some PTO included. Position Description: The Assistant Manager will be responsible for much of the management of the day-to-day operations of the retail and mail order portion of 7 Bridges Co-op. This includes phones, customer service, employee oversight, retail storefront and mail order department. Essentially the position will play a supporting role for the 7 Bridges Manager in all aspects of day-to-day co-op business with the exception of wholesale. A cooperative working relationship with the Manager, staff, and the Board of Directors is expected, and the Assistant Manager will be directly responsible to the Manager and also to the Board of Directors. Seven Bridges is quickly growing as a leader in a unique niche of the Natural Products and Homebrew industries. Therefore the right candidate must thrive in a fast paced environment and be instrumental in the continued success of the business. Qualifications: √ The ideal candidate must have at least 1 year relevant management experience which includes proven staff supervision experience. √ Home brewing knowledge and hands on experience of intermediate brewing or better is required √ Must be comfortable with computer programs QuickBooks, Excel and MS word. Good writing skills are preferred. √ Candidate must possess strong interpersonal skills and be able to self-initiate. Strong work ethic and ability to multi-task preferred. √ Excellent record keeping and documentation skills. Candidate will be required to track and close customer service interactions and document staff issues. √ Must have professional appearance and demeanor, and good customer service skills √ A passion for the home brewing hobby and awareness and dedication to organic farming principals and environmental concerns is greatly preferred. Knowledge of home wine making and home coffee roasting is a plus. Specific Duties: The assistant manager will spend approximately 50% of their time on the retail, shipping, and production floor working with customers and staff. They will be responsible for handling most of the web and phone mail order processing, including the follow-up work of customer support and problem solving. They will also be responsible for routine ordering of supplies and basic inventory. The Assistant manager will be expected to work closely with the General Manager to communicate progress on a regular basis and share responsibilities in the areas of mail order processing and customer support, staff supervision, maintaining inventory database and reordering inventory, webstore maintenance and basic updates, and working on special events. The Assistant Manager will also share responsibilities with production and shipping to help maintain high quality standards, and learn all the various jobs at 7 Bridges in order to be able to fill in when needed and train other staff. They will also work closely with the retail store sales lead to keep the storefront clean and displays current, ordering retail supplies and inventory. The Assistant manager will be expected to be a resource for employees for making their work smooth, efficient and of the highest quality possible. They will also be expected to be a reliable and trustworthy support person for the General Manager to ensure the goals of the Seven Bridges Members are met and communication at all levels of the business is open, honest, and clear.

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